What time is check-in and check-out?
Check-in time is after 4:00 pm. Check-out time is 11:00 am from your room. If you are on a package that includes the water park, you may pre-register for your wristbands at 10:00 am and begin to enjoy the park. On day of departure you may use the water park after you check-out of your room.
Can we bring our pets?
Pets are allowed in our Family Cabins for a $25 fee. Pets must be on a leash while outdoors, and owners are responsible for cleaning up after their pets. Pets may stay free of charge in the Campground/RV Park.
Are there non-smoking rooms?
Yes, all of our rooms & buildings are non-smoking.
What is in a "full kitchen?"
There are utensils, plates, bowls, glasses, mugs, pots and pans (not baking dishes), dishwasher, garbage disposal, microwave, coffee pot, stove with oven and a full-size refrigerator.
What is the housekeeping policy?
Housekeeping service is provided after your 3rd night's stay & every 3rd night thereafter. If you would like to have your room serviced at any additional time during your stay, we would be happy to offer that for you for a small fee. We would be happy to offer you a complimentary towel exchange at any time during your stay. Please let the front desk know you are interested in towel service by dialing "0" from your room phone. We also offer additional bathroom amenity kits for $2, which include shampoo, conditioner, bath soap, & body soap.
Where can we eat our meals?
We have a variety of restaurants and snack bars that are open during our peak times. Please check with the front desk for details.
Are there rooms in the water park building?
There are no hotel rooms in the building itself. The closest rooms available are the Thoroughbred Suites, which is adjacent to the water park.
Do you have internet access?
Yes we do! The Sundance Lobby, Gold Rush Waterpark Lobby, the Lofts Hotel, and the Thoroughbred Suites all have wireless internet access at no charge. Wireless is also available in Shooter's Saloon & the General Store in the Back Forty.
Are there handicap-accessible rooms available?
Yes! Our handicap-accessible rooms are located in the Loft Hotel and Thoroughbred Suites.
Can we get a late check-out?
Check-out of your room is 11:00 am. Late checkouts are based on availability and a $15 per hour fee will apply.